In many Sokos Hotels destinations one has been able to experience a high-quality sauna experience starting from over five years ago. After receiving the quality certificate the hotels do not end the development there but instead the level is maintained and even improved continuously. Sauna from Finland association has had the honour to renew certificates in multiple Sokos Hotels saunas around Finland during the last few months.
Auditors of Sauna from Finland have again been travelling around Finland lately. During summer, the re-audit was completed by Solo Sokos Hotel Paviljonki in Jyväskylä, Original Sokos Hotel Presidentti in Helsinki, and Original Sokos Hotel Vaakuna Hämeenlinna. After that, our auditors moved to the Northern direction to re-audit Original Sokos Hotel Vaakuna Rovaniemi and lastly Original Sokos Hotel Arina. All the destinations are URBAN quality saunas.
For example, the rooftop saunas of the hotels in Jyväskylä and Hämeenlinna (header image) have amazing views. They are possibly the best sauna views in these cities. The magical customer saunas in the hotels of Rovaniemi and Arina (in Oulu) are warm every day. Travellers get to warm up and relax before going to sleep no matter the night. The large and atmospheric swimming pool in Original Sokos Hotel Presidentti lifts the sauna experience into luxury level.
Every Sokos Hotel has a Finnish sauna, in many of them it is a high-quality experience
Sokos Hotels is the most respected hotel brand in Finland which includes hotels in Finland, in Tallinn, and in St. Petersburg. The hotels are located in city centres or in the middle of holiday destinations. Each hotel has also a Finnish sauna. Sauna from Finland and Original by Sokos Hotels chain have produced 20 Sokos Hotels to have the Authentic Finnish Sauna Experience Quality Certificate. The certificate communicates that the customer experience is high-quality and well-thought. In the measuring of customer satisfaction, Sokos Hotels have found out that the satisfaction in certified destinations has increased remarkably.
In the renewal of certificate, i.e., in the re-audit, we check the quality level of sauna experience service. We compare the current condition with the rapport from two years ago. The aim is to at least maintain the experience level that is already quality certified. It is always great to notice how the accomplishment of the optional development suggestions increases the fluency of the service. The renewal of the certificate happens every two years.
